Cognitive Copy and Ryan Strategic Advisory are pleased to publish the Offshore BPO Confidence Index 2024.
Get fresh insights into 16 global BPO and CX outsourcing locations with our most comprehensive and interactive Index to date.
🏢 Categorized Confidence: Find out what BPO leaders think about global labor markets, infrastructure, safety, political and economic stability, commercial property, and BPO ecosystems.
🗣️ Language Insights: For the first time, see how respondents feel about sourcing multilingual talent in each country.
📊 Granular Ratings: Hyper-detailed confidence indicators for every aspect of doing business in the world’s top BPO destinations, from agent availability to property costs.
🌏 New Entrant: Get fresh, first-hand leadership perspectives on Fiji for 2024.
💬 Confidence Profiles: Exclusive location-based Q&As with industry leaders from providers from Alliance BPO, TaskUs, HGS, and Inspiro
Access the Offshore BPO Confidence Index 2024 here and make smarter location decisions for 2025.