Ryan Strategic Advisory is pleased to announce the publication of America and the Nearshore: 2025. This report is the annual analysis of key BPO / CX trends in the established and emerging destinations of Latin America and the Caribbean.
With global political / economic uncertainty running at high levels, no outsourcing delivery region is immune to disruption. This report teases out the most important areas of both challenge and opportunity for BPO providers and their enterprise clients within the American nearshore.
‘Make no mistake about it, the American nearshore plays a vital role in the provision of global business services and has entrenched itself as a vital part of any operator’s delivery portfolio. America and the Nearshore: 2025 is designed as a blueprint for outsourcing executives and enterprise CX leaders to calibrate their respective footprints in this region,’ stated Peter Ryan, Principal Analyst at Ryan Strategic Advisory. ‘With the need to navigate the current levels of turbulence, making an informed decision about how best to leverage the American nearshore has never been so crucial; this year’s report is aimed to help decion-makers in our space do just that.’
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