Cognitive Copy and Ryan Strategic Advisory are pleased to jointly publish the Offshore CX Confidence Index 2025.
Get fresh insights into 16 global BPO and CX outsourcing locations with our most comprehensive and interactive Index to date.
🏢 Categorized Confidence: Find out what 220+ CX and BPO leaders think about global labor markets, infrastructure, public safety, political and economic stability, commercial property, and CX ecosystems around the world.
🗣️ Language Insights: See how respondents feel about sourcing multilingual talent and language education capabilities in each country.
📊 Granular Ratings: Hyper-detailed confidence indicators for every aspect of doing business in the world’s top BPO destinations, from agent availability to property costs.
🌏 New Entrant: Get fresh, first-hand leadership perspectives on Morocco for 2025.
💬 Confidence Profiles: Exclusive location-based Q&As with industry leading BPO executives.
Access the Offshore CX Confidence Index 2025 here.