Philippines Most Favored Offshore Location in 2019

Philippines, BPO, Offshore

The 2019 Ryan Strategic Advisory 2019 Front Office Omnibus Survey sounded the views of nearly 500 enterprise contact center decision-makers in North America, the UK, Australia, France and Germany.  The results, which gauged the most favored offshore contact center delivery locations, have been tabulated. For the second year in a row, The Philippines stands as […]

Top 5 Offshore Contact Center Locations Unveiled at CxOutsourcers 2019

CxOutsourcers, BPO, evolving industry

Ryan Strategic Advisory is pleased to announce that it will unveil the much-anticipated top 5 most favored offshore contact center delivery points for 2019 at the upcoming exclusive CxOutsourcers event, which will be held on March 25 – 26.  CxOutsourcers brings together top-level customer experience services executives and market analysts from around the world in […]