Key Take-Aways from the iQor Trinidad Analyst Day
While the tendency among many BPO operators has been to de-emphasize analyst days over the past few years, kudos to iQor for bucking this trend. Last week, this burgeoning outsourcer re-established its relationships with key influencers from across the outsourcing spectrum with a thought-leadership gathering at its site in Trinidad. Ryan Strategic Advisory was delighted […]
NEW REPORT – NORTH AMERICA AND THE NEARSHORE
Ryan Strategic Advisory is pleased to announce the publication of North America and the Nearshore: the Search for Post-Pandemic Stability. This new, ground-breaking report covers the current trends in CX delivery within the American nearshore. Written by Director of Syndicated Research, Sean Goforth, this annual publication outlines the state of the industry and important competitive […]