Voxpro Acquisition Heightens TELUS International’s Competitive Positioning

Global contact center outsourcing consolidation got a shot in the arm last week with the announcement that TELUS International would be acquiring Cork-headquartered Voxpro.  Not only does this purchase make commercial sense in terms of TELUS International’s efforts to increase its market share, it does so by buying one of the more disruptive players in the […]