Latest Research – Europe and the Nearshore: 2023
Ryan Strategic Advisory is pleased to announce the publication of its latest thought-leadership report, Europe and the Nearshore: Between Geopolitics, Recession and Resilience. Written by Sean Goforth, Director of Syndicated Research at Ryan Strategic Advisory, this document outlines the key facets of outsourcing delivery in Central / Eastern Europe and North Africa. Among the most […]
Top 5 CX Predictions for 2023
2022 confounded many in the CX industry; the impact of surging inflation, geopolitical events, tight labor markets, and new tech developments meant the need to adapt to new realities. So, moving into 2023, what type of analyst firm would Ryan Strategic Advisory be without its own set of customer experience prognostications for the upcoming year? […]
Ryan Strategic Advisory Publishes White Paper with Invest in Georgia
Ryan Strategic Advisory is pleased to announce that it has completed a white paper in partnership with Invest in Georgia. Titled ‘Nearshore Central and Eastern European Opportunity’, this document analyses the evolving nature of Central and Eastern Europe’s BPO delivery market. It goes into detail about the emergence of the Republic of Georgia as a […]