Intersect-HP / Ventrica Deal Highlights CX Value of Partnering

Partnering

Achieving the best possible outcomes in a CX setting relies on accessing top-flight talent and resources. For an outsourcer to do so, it must have the right footprint where it counts.  These investments, spread out across different regions, are simply a cost of doing business for global BPOs.  However, for players in the emerging category, […]