Digital Nomads Can Fuel Gig CX
Even before the pandemic hit, more and more workers began shunning the traditional office in favor of other environments in which they can practice their respective crafts. This includes everything from trading equities on the financial markets to contributing to the design of a new architectural project or teaching the nuances of Cold War history […]
NEW REPORT – Europe and the Nearshore in 2022
Ryan Strategic Advisory has published a new report on the impact of CX service delivery in Europe’s nearshore following the invasion of Ukraine by Russia earlier this year. Written by Sean Goforth, Ryan Strategic Advisory’s Director of Syndicated Research, this report heavily leverages findings from the recently-published 2022 Front Office CX Omnibus Survey, which sounded […]