5 Impacts of CX BPO Mega-Consolidation

mega-consolidation

Mergers and acquisitions denote an industry that is profitable, growing, and attractive—good health indicators for any sector.  In the CX outsourcing space, the recent frenzy of consolidation among global players suggests a sound market with longevity. Even so, given the size of the deals announced over the past few months of mega-consolidation, understanding the effects […]