BPO Site Choices Highlight the Need for Geographic Diversification
As the world continues to watch with uncertainty as emerging COVID19 variants impact all aspects of daily lives, forward-looking BPO players are planning accordingly. Despite the obvious changes in lifestyles and working models, customer management activities continue at a frenetic pace. This is positive in that consumers continue to purchase goods and services. But the […]
BPO Hidden Offshore Gems Part 3 – Mexicali
The hunt is on for new nearshore delivery locations. And, while the choices in the American nearshore have been aplenty over the past two decades, the need for value is more important than ever. This is why the northern nearshore offers ripe options in the search for emerging delivery points to service US Spanish and […]