Advantage Communications’ Acquisition Highlights the BPO Value of Tijuana
Recently, Canadian provider Advantage Communications highlighted the growth potential of value-driven delivery points with the announcement that it will take a majority stake in Tijuana-based First Kontact. Not only does this constitute a strong kick-off to 2020’s consolidation activity, it puts the spotlight on a location that is rapidly becoming a hotspot in the American […]
CAD Hike a Reality-Check for Northern Nearshore Outsourcing
The citation ‘nothing lasts forever’ has a great deal of resonance to life in general. In the business context, it is especially accurate when describing the fluctuations between the Canadian Dollar and its US counterpart. As noted by many industry observers, the recent upward movement in the value of the CAD has increased Canada’s cost […]