Tag: Q&A

CxOutsourcers Live Q&A Highlights Key BPO COVID19 Priorities

Since March, the contact center outsourcing community has been debating how the post-COVID19 normal will look.  And there is no clear answer to this challenging question.  This subject (and many more) were highlighted in a CxOutsourcers live Q&A session, held exclusively for executives at front-office BPO operations on April 29th. Customer experience experts  Melissa O’Brien, […]