Gauteng BPO Promotion Initiative is a Boost to South African Outsourcing
The health of any industry is measured by how its players re-invent their value proposition for prospective buyers. In the case of South African BPO, Gauteng Province is leading the way in this regard. While always an active domestic contact center delivery location, for a long time South Africa’s most populous province has limited its […]
It’s time for South Africa’s BPO sector to realize its national potential
In just a few days, a great deal of the South African BPO ecosystem will meet for what has become an annual summit of sorts in Cape Town, hosted by BPESA. At this event, it is certain that domestic and offshore observers will (as always) be rightly impressed with the ongoing development of South Africa’s […]