Teleperformance Specialized Services Ready for a Multi Speed World
By Sean Goforth, Director of Syndicated Research at Ryan Strategic Advisory Europe’s major economies are tottering near recession. Yet, 3rd quarter US GDP growth far surpassed estimates coming in at 4.9% on an annualized basis. Certainly, the American job market remains strong, defying the doomsayers’ calls for contraction. But then again, there’s China—who knows the […]
Diversified Sources Drive Teleperformance 2017 Revenues
The hallmark of any successful BPO is its ability to ensure ongoing viability by way of multiple revenue sources. And, while many third-party contact center players purport to take this strategic approach, the reality is that very few walk the walk. This is not the case with Teleperformance, whose 2017 revenues indicate not only strength […]