India, South Africa tie for 2022’s Most Favored CX Offshore Delivery Points

Top 5 2022

Poland, Philippines tied for 2nd place; Mexico returns to the Top 5 in 2022 India and South Africa are this year’s most favored offshore delivery points, according to the 2022 Ryan Strategic Advisory Front Office CX Omnibus Survey.  The input of nearly 700 enterprise contact center leaders in the annual produced a statistical tie for […]