July Holiday Weekend Air Travel Chaos Spells BPO Opportunity
The ongoing inability of air travel providers to manage spikes in demand scuttled recent plans to enjoy Canada Day or Independence Day for many in North America. The reality is that pointing fingers at airlines, airport administrators and governments for failing to properly manage a long-anticipated event achieves little. Rather, finding practical solutions that can […]
Ryan Strategic Advisory Publishes 2019 Omnibus Survey Leisure, Travel & Hospitality Breakout Report
Ryan Strategic Advisory is pleased to offer a breakout of key buying trends gleaned from enterprises in the leisure, travel & hospitality sector. This data was drawn from the 2019 Front Office BPO Omnibus Survey, which was published during Q2 2019 and outlines the key challenges and opportunities for BPO providers aiming to win business […]