Tshwane BPO Value Proposition on Display in North America
The ability of any jurisdiction to present itself as a fresh, new alternative to prospective outsourcing investors and buyers of their services is never easy. But, the reality is that in order for front-office BPO to sustain itself over the long term, leveraging emerging locations is the only way to do so. This is not […]
First-Class Facilities an Important Driver for South African BPO
There are many factors that drive outsourcers to choose a particular location for delivery of front-line services. Obviously, cost levels, volumes of skilled labor, and favorable government policies count for a lot in this regard. But, so too does the availability of appropriate commercial facilities. This is an area in which the cities of Johannesburg […]