TELUS International Deepens Digital Services with WillowTree Deal

WillowTree

By Sean Goforth, Director of Syndicated Research at Ryan Strategic Advisory In the latest instance of a CX management firm beefing up its capabilities, global outsourcer TELUS International is acquiring digital services firm WillowTree. The US$1.225 billion deal will catalyze Canada-based TELUS International’s entrance into the high-margin world of digital services, while also diversifying its […]