Companies we’ve worked with

ibex

“I have a known Peter for years and he is extremely knowledgeable about our industry along with the key trends of where the market is headed. We have benefited from his research and insights and he is always willing to tailor the information to meet our business needs. I appreciate his focused, intelligent, and hard-working attitude. Working with him is a pleasure and I am certain that Ryan Strategic Advisory will continue to be successful.”

Bob Dechant
Chief Executive Officer
IBEX Global

itel

“Peter’s greatest value comes from his close relationships with companies all over the world. He’s well-connected, well-known, and well-respected, and his insights outshine those of most analyst groups.”

Yoni Epstein
Chairman and CEO
itel

Altia Smart City

“Peter Ryan was a key player in helping Grupo Karims identify the right market segments for our Altia Smart City project in Honduras, providing us with valuable data and insights for many of our strategic decisions. He is one of the best-known players in the BPO sector and has an excellent work ethic. Our organization greatly appreciates working with Peter, and I am sure we will continue to do so for many years.”

Kathia Yacaman
Corporate Marketing and Sales Manager
Grupo Karims, Altia Smart City

Webhelp

“I have engaged with Peter Ryan as a third-party provider for several years, and value his counsel on all aspects of the contact center industry. He has the breadth of experience that only a seasoned veteran of this sector can provide, and can always be counted on to provide a frank assessment. We at Webhelp have had the opportunity of working with Ryan Strategic Advisory on a number of projects, each of which has added value to our planning efforts.”

Craig Gibson
Chief Growth Officer
Webhelp

Mexicali EDC

“Peter has been an incredible help for Mexicali, highlighting with real facts that this community has plenty of opportunities to be a great spot for nearshore outsourcing operations, through to helping set up a focal strategy for targeting the ideal companies to establish operations in our city.

And let me tell you, so far we have been on the international map because of him, so when it comes to the industry HE’S THE REAL MVP!”

Adriana Llorenz
Executive Director
Mexicali EDC

GlowTouch

“If you know the BPO industry, then you know Peter Ryan. His insights about the industry are unparalleled, and I am privileged to know him. Whenever our paths cross, I learn something new or gain a different perspective about the state of the industry. Peter belongs on any BPO provider’s contact list as a partner, supporter, and advocate.”

Vidya Ravichandran
President
GlowTouch

HGS

“Peter has been a trusted source of insights and an advisor on the shifting trends in the BPO industry. From Peter’s omnibus work to his commercial reviews of competitive market rates, we depend on the data Ryan Strategic Advisory provide for marketing, sales, and strategic planning. Additionally, Peter’s work moderating buyer education web series have created brand awareness and opened the door to meaningful conversations with new prospective clients.”

Andrew Kokes
SVP, Global Head – Marketing
HGS

Activus Connect

“Since launching Activus Connect, I have worked with Ryan Strategic Advisory in a variety of capacities, including market research and helping get our growing company’s name visibility in the buying community. Peter Ryan has his finger on the pulse of the global CX services sector perhaps better than any other influencer in the game.”

Felix Serrano
Co-Founder and CEO
Activus Connect

Redial BPO

“The team at Ryan Strategic Advisory has been a major help to Redial BPO’s efforts in becoming the premier home-grown Baja CX operator over the past few years. They have provided us with detailed reports, have been a great advisor and are extremely knowledgeable about the CX industry. We really value their professionalism, attention to detail and the fact that as a client, we know Ryan Strategic Advisory always advocates for our best interests.”

Jason Heil
Co-Founder and President
Redial BPO

Ascensos

“Working with Peter and Ryan Strategic Advisory has been a pleasure. I was particularly impressed with the logic and clear thinking of Peter’s market research and insights methodology. The final reporting and conclusions were on brief and testimony to Peter’s ability to interpret our requirements in full.”

John Devlin
CEO and Co-Founder
Ascensos

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