Meet The Team

Ryan Strategic Advisory is based around a dynamic team of people that are truly international in their experience and outlook. Based on three different continents, each plays a vital role in delivering the best results for Ryan Strategic Advisory’s clients.

Matt Kendall

Matt Kendall

Content Development Partner

As the former Editor-in-Chief for a major outsourcing news portal, Matt began reporting on the BPO and CX industry in 2016, cutting his teeth in the exciting Latin American and Caribbean markets. Today, Matt is the Founder and Managing Director at Cognitive Copy, a content writing agency serving outsourcing providers, analyst firms, and governments around the world. Matt supports Ryan Strategic Advisory with his ability to maintain exceptional standards for written content, from white papers and blog posts to research and web copy.

He’s lucky enough to live in the beautiful city of Barcelona and plays drums, chess, and video games in his spare time.

Sean Goforth

Sean Goforth

Nearshore Analyst

He conducts research that incorporates information technology, workforce capabilities, and economics into actionable reports on outsourcing trends. He also regularly manages research projects and custom reports for corporate clients. Prior to COVID-19, he was a regular speaker at BPO conferences and analyst events across the Americas.

Before joining Ryan Strategic Advisory in 2017, Sean served as director of research for a BPO/ITO analysis firm. While there, he led projects that included the design, execution, and analysis of the largest sample-size study of IT professionals in Cuba.

A Phi Beta Kappa graduate of the University of North Carolina-Chapel Hill, he received his master’s degree in international relations from the School of Foreign Service at Georgetown University.

Sean is fluent in Spanish and splits his time between his native North Carolina and Mexico City.