Peter Ryan, principal at Ryan Strategic Advisory will be featured as a speaker at the upcoming BPESA BPM Summit in Cape Town, which takes place on October 13 at the Table Bay Hotel.

‘This year’s BPESA BPM Summit may be the most important yet’ stated Peter Ryan upon being confirmed as an event participant, ‘Over the past decade, South Africa has evolved steadily to become one of the most trusted and well-known offshore contact center delivery centers in the world.  Investors and observers will be anxiously waiting to see what is being done to bring forward a truly national outsourcing strategy that incorporates leveraging resources in all the country’s provinces.’

Peter Ryan has been a featured speaker at BPESA summits since 2005.  His participation in this year’s will be his first in his new independent advisory capacity.  Gareth Pritchard, Executive Director of BPESA BPM had the following to say in regard to Peter Ryan’s participation in this year’s event: ‘Peter Ryan has always been counted on to provide the South African outsourcing community with frank, realistic counsel.  We welcome his return to our shores and look forward to him helping us provide summit attendees with a stimulating and constructive event.’

For further information on the BPESA 2016 BPM Summit, please visit