Peter Ryan’s PACE Association Multichannel Presentation Available for Download

Ryan Strategic Advisory is please to announce that Peter Ryan’s recent presentation at the 2017 PACE Association Convention & Expo titled Leveraging Opportunities in the Age of Multichannel Delivery is now available for viewing. Interested parties can access the PowerPoint slides here.

This presentation incorporated recently-extracted data from the 2017 Front Office BPO Omnibus Survey, which will be published in the coming two weeks and is available for pre-order.

An in-depth comment about Peter Ryan’s presentation by Stephen Ferber, CEO of Golden Gate BPO Solutions is also available.

For further information on this presentation, please email