Anikanov.com and Ryan Strategic Advisory, as part of the CxOutsourcers network, are pleased to announce the publication of their report that focuses on the contact center outsourcing opportunity to be found in the Balkans. This report provides prospective and existing investors with a strategic overview of what is seen as among the last cost-effective nearshore contact center delivery destinations for Western Europe.
Key elements discussed in this report include competitive positioning, language skills, existing outsourcing competition and an assessment of the overall business environment to be found in the Balkans. The report is the follow-on from the highly-successful webinar in which key findings were broadcast by Vadim Anikanov and Peter Ryan in May.
Interested parties wishing to download their complimentary copy of the report can do so by completing the fields below.