Ryan Strategic Advisory is pleased to announce that it has published a white paper with outsourcing provider GlowTouch.

Titled Customer Experience, Operational Excellence, and the Human Touch, this white paper was written on the back of a fact-finding tour of the GlowTouch operations in Mangalore, India during Q1 2020 by Peter Ryan, Principal Analyst at Ryan Strategic Advisory.  Key facets to the document include GlowTouch’s corporate history and its competitive positioning in Mangalore.  In addition, the various advantages that Mangalore affords GlowTouch’s clients as a delivery point are discussed in detail.

This white paper can be downloaded by visiting this link.

For any further questions on this document, please contact Peter Ryan by email.