Ryan Strategic Advisory is pleased to announce that it has recently published a white paper in conjunction with HGS titled Leveraging Bot Technology to Enhance the Customer Experience.

This document summarizes the key take aways from the HGS round table on automation solutions that was held recently in Ascot, comprising some of the most important enterprise contact center executives in the UK alongside leading thought-leaders in the domain of customer experience.  Over the course of the discussion, participants outlined their respective experiences using bot technology, shared their success stories and explained where they saw these solutions moving forward.  With UK consumers among the most sophisticated in the world, the need to be at the forefront of the most responsive, customer-friendly technologies is crucial and this white paper encapsulates this spirit.

To download this white paper, please click here.

For more information on this document, please email Ryan Strategic Advisory directly.